Play Safe

Responsible Gambling at 88wine

Gambling is entertainment — full stop. At 88wine, we built every responsible gambling tool into the platform because we genuinely believe that a player who stays in control is the only kind of player worth having. Whether you're in Karachi watching PSL or following an ICC match from Lahore, the same principle applies: play within your means, use the tools available, and know when to step back.

18+ Adults Only Deposit Limits Self-Exclusion Loss Limits Time Controls Reality Checks

We Take Responsible Play Seriously

88wine serves Pakistani users from Karachi to Peshawar, Rawalpindi to Multan. We understand that life circumstances vary — and that gambling can affect people differently. That is why responsible gambling tools are built directly into every account, not buried in settings or presented as a box-ticking exercise.

Our tools are designed to be used. Deposit limits take immediate effect. Self-exclusion is permanent during the elected period. Cooling-off windows cannot be reversed on a whim. These are not token gestures — they are real safeguards.

If you are here because gambling has become a problem for you or someone close to you, skip to the Self-Exclusion and Signs of Problem Gambling sections below. You can also contact our support team directly at any time.

Pakistan Legal Context: Pakistan's Prevention of Gambling Act, 1977 applies. Online gambling legal status depends on applicable law. 88wine does not claim to be authorised by the Government of Pakistan, the PTA, or the State Bank of Pakistan. Please understand applicable law in your jurisdiction before participating.

Deposit Limits

Set a daily, weekly or monthly cap on how much you deposit into your 88wine account. Once set, limits take immediate effect. Increasing a limit requires a mandatory cooling-off period — typically 24 to 72 hours.

Available in Account Settings → Responsible Gambling → Deposit Limits.
Loss Limits

Define the maximum amount you are willing to lose in a set period. When you reach your loss threshold, further wagering is automatically restricted for the remainder of the period you specified.

Available in Account Settings → Responsible Gambling → Loss Limits.
Session Time Limits

Set a maximum session duration. When your session time is up, you receive an alert giving you the option to continue or log out. Reality check reminders can also be enabled at custom intervals during a session.

Available in Account Settings → Responsible Gambling → Time Controls.
Cooling-Off Period

Take a short break without permanently closing your account. Cooling-off periods range from 24 hours to 6 weeks. During this period, login is suspended and no marketing communications are sent to you.

Available in Account Settings → Responsible Gambling → Take a Break.
Self-Exclusion

Permanently exclude yourself from 88wine for a defined period ranging from 6 months to permanent closure. Self-exclusion cannot be reversed during the elected period. All marketing is halted immediately.

Available in Account Settings → Responsible Gambling → Self-Exclude, or contact support directly.
Reality Check Alerts

Receive on-screen prompts at regular intervals showing your current session time and net win/loss position. These reminders help you stay aware of time and money spent — a simple but effective responsible play tool.

Available in Account Settings → Responsible Gambling → Reality Checks.

Is Your Gambling Under Control?

Honest self-reflection is one of the most important steps in responsible gambling. The questions below are adapted from widely-used problem gambling screening tools. Read each one honestly — if you answer "yes" to several of them, it may be worth taking a break and reviewing your gambling habits.

This is not a diagnostic tool. It is a personal prompt designed to encourage reflection. If you have concerns, please contact our support team or consider self-excluding while you seek independent support.

Your answers are private and personal. This page does not collect or transmit your responses. It is a printed reflection exercise — nothing more.

01
Have you ever spent more money or time gambling than you originally planned, even after telling yourself you would stop?
02
Have you bet money needed for essentials — rent, bills, food, school fees — hoping to win enough to cover them?
03
Have you felt anxious, irritable or restless when you tried to cut back or stop gambling?
04
Have you returned to gambling after losing money, trying to "win it back" — sometimes called chasing losses?
05
Have you hidden your gambling activity from family members, friends or colleagues to avoid disapproval?
06
Has gambling caused you to miss work, family commitments or important personal events in the past 12 months?
07
Have you ever borrowed money — from family, friends or financial services — specifically to fund gambling?
08
Do you find yourself thinking about gambling frequently — replaying past bets or planning future wagers — when you are not actively playing?
If you answered "yes" to two or more of these questions, it is a strong signal that gambling may be impacting your wellbeing. Please consider using the deposit limit or self-exclusion tools in your account, or contact our support team. Seeking independent support is always a positive step.

Recognising Problem Gambling

Problem gambling can develop gradually. Recognising the warning signs early — in yourself or in someone you care about — makes it far easier to address. These are some of the most common indicators that gambling has moved beyond entertainment.

Chasing losses — continuing to bet after losses specifically to recover money, often increasing bet sizes in the process.
Preoccupation with gambling — thinking about past bets, planning future ones, or feeling compelled to check results constantly.
Increasing bet sizes — needing to bet larger amounts to achieve the same feeling of excitement or satisfaction (tolerance).
Failed attempts to stop — repeatedly trying to cut back or stop gambling but finding it difficult or impossible to follow through.
Gambling to escape — using betting as a way to avoid stress, anxiety, low mood or personal problems.

Problem gambling can also have visible effects on relationships and financial wellbeing. Common indicators that extend beyond the betting account include:

Financial strain — borrowing money to gamble, struggling to pay bills or essential expenses, or depleting savings.
Hiding behaviour — being secretive about gambling activity, minimising losses, or lying to friends and family about time and money spent.
Neglecting responsibilities — missing work deadlines, family events, or personal commitments due to gambling or recovering from gambling-related stress.
Mood changes — noticeable irritability, depression or anxiety linked to gambling outcomes — feeling elated after wins and deeply distressed after losses.
Relationship difficulties — arguments or distance with family members or close friends as a result of gambling behaviour or related financial pressure.

Self-Exclusion — How It Works

Self-exclusion is the strongest responsible gambling control available on 88wine. When you self-exclude, your account access is suspended for the full duration you elect — no exceptions, no reversals during the active period. All marketing communications and promotional contact are halted immediately and permanently for the duration.

Self-exclusion is not a weakness. It is a clear-headed decision to protect yourself. We process every self-exclusion request with urgency — typically within one hour of confirmation. Your account balance at the time of exclusion will be available for withdrawal via our support team, subject to standard KYC conditions.

How to self-exclude: Go to Account Settings → Responsible Gambling → Self-Exclude, or contact our support team directly at [email protected] and request immediate self-exclusion. Support is available in English and, where possible, Urdu.

  • Log in to your 88wine account or contact support.
  • Navigate to Account Settings → Responsible Gambling.
  • Select Self-Exclude and choose your exclusion period.
  • Confirm your request — exclusion is applied within one hour.
  • All marketing and promotional contact is halted immediately.
Available Exclusion Periods
6 Mo

6 Months

1 Yr

1 Year

2 Yr

2 Years

3 Yr

3 Years

5 Yr

5 Years

Perm

Permanent

Important rules during self-exclusion:

  • No new deposits or wagers are permitted.
  • Marketing emails and promotions are suspended immediately.
  • Real-money balances remain accessible for withdrawal via support.
  • Exclusion period cannot be shortened at your request — it runs its full duration.
  • Return after exclusion requires re-verification and a cooling-off assessment.

While self-excluded from 88wine, we strongly encourage you not to seek alternative gambling platforms. Problem gambling does not resolve by switching operators. Please consider seeking independent professional support during your exclusion period.

Tips for Staying in Control

These habits won't guarantee you win more — but they will help you stay in control, avoid regret and keep gambling as entertainment rather than a source of stress.

Set a Budget Before You Play

Decide exactly how much you're comfortable spending before you log in — not during a session. Only deposit that amount. Treat it like a cinema or entertainment budget: once it's gone, the session ends.

Never Chase Losses

Chasing losses — betting more to recover money you've already lost — is one of the most common and damaging patterns in problem gambling. A loss is a loss; it doesn't increase the probability of future wins.

Set Time Limits Per Session

Use the session timer tool in your account. Long sessions blur your sense of time and money spent. A clear time boundary keeps sessions manageable and prevents extended "just one more bet" cycles.

Don't Gamble When Emotional

Stress, frustration, loneliness or celebrating a big PSL win can all impair clear decision-making. Gambling in an emotionally heightened state increases the risk of impulsive, regrettable bets.

Only Use Money You Can Afford to Lose

Gambling with money earmarked for rent, household bills, school fees or family essentials crosses a critical line. Gambling should only ever involve funds from a designated entertainment budget.

Talk to Someone You Trust

Keeping gambling private — from family or close friends — is a warning sign. Talking openly about your gambling, even just to share how much you spend, helps maintain perspective and healthy boundaries.

Protecting Young People

88wine is strictly for adults aged 18 or above, or the higher minimum age required by the applicable operator or license jurisdiction. Access by minors is prohibited without exception. Age verification is part of the KYC process for all Account holders, and accounts suspected of being used by minors are closed immediately.

If you are a parent or guardian in Pakistan and are concerned about a young person accessing gambling websites, we recommend the following practical steps to protect them:

  • Install content filtering software or parental controls on shared devices and home routers that can block gambling-related websites.
  • Keep passwords and payment methods private. Do not allow young people access to accounts or credit cards they could use to fund gambling.
  • Have open, non-judgmental conversations about the risks and realities of gambling — including the fact that the house always has a mathematical edge over the long term.
  • If you believe a minor has registered on 88wine, report it to us immediately at [email protected] — the account will be reviewed and closed without delay.
Under 18? You Cannot Use This Platform.

This is a firm rule, not a guideline.

Regardless of whether a minor obtains login credentials through a parent, friend or independently, any account identified as being used by a person under 18 will be permanently closed. Any deposits made by or on behalf of a minor will be refunded to the verified payment source. No winnings accumulated by a minor will be paid out under any circumstances.

Our KYC process includes mandatory date-of-birth verification and government ID confirmation before any withdrawal is processed.

Gambling Is Entertainment — Keep It That Way

If you're ready to continue on the platform, head back to the homepage. If you have questions about responsible gambling tools or need help activating them, visit our FAQ or contact support.

18+ Adults only, or the higher minimum required by the operator/license jurisdiction. Gambling is not a reliable source of income. Local laws in Pakistan may restrict gambling. Please play responsibly. This page does not constitute legal or medical advice.